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Better Business Department
If you are planning to do business with a Charlotte County business you may want to check with the Chamber's Better Business Department to see if we have taken any complaints on that business. Call 941-627-2222 The Chamber's Better Business Department keeps a record of complaints filed on local businesses during the last twelve months. If you have an issue with a business in Charlotte County you may file your complaint using our Customer Experience Report. There is a $3.00 filing fee. We need your completed & signed Customer Experience Report, and two copies of any receipts, contracts, warranties or other relevant documents that may apply (do not send original documents). Your check or money order for the $3.00 processing fee, which covers the cost of forms, letters and postage. Click here to open a pdf file of the Customer Experience Report. The Process: After receiving your complaint, the Better Business Department will mail a copy of your Customer Experience Report to the party against whom you are complaining, along with a letter for the Better Business Department requesting a response within 10 days. If received, the response will be forwarded to you. If a response is not received within 10 days, a second request for a response will be sent allowing a second 10 day response period. Your complaint will be recorded, as well as whether an answer has been received. This record becomes part of the permanent record for that company within the Better Business Department. Future inquiries as to complaint history will include your report in accordance with parameters established by the policies and procedures of the Better Business Department. Other resources you may find useful: |
